Short 100% Human Hair Wig - JULIE 617FD

Washing:

• Before washing, gently detangle the wig using a wide-tooth comb or your fingers.

• Use a sulfate-free, mild shampoo specially formulated for human hair wigs.

• Fill a basin with cool water and immerse the wig, gently swirling it. Avoid rubbing or scrubbing to prevent tangling.

• Rinse the wig thoroughly with cool water to ensure all shampoo is removed.

Conditioning:

• Apply a lightweight conditioner starting from the mid-lengths to the ends, avoiding the base or cap to protect the wefts.

• Let the conditioner sit for 2-3 minutes to nourish the hair.

• Rinse with cool water and gently pat the wig dry using a soft towel. Do not wring or twist the hair.

Drying:

• Place the wig on a wig stand to air-dry naturally, maintaining its shape and protecting the cap from stretching.

• Avoid using heat tools for drying. If necessary, use a blow dryer on a low heat setting, but air-drying is recommended for best results.

By following these steps, your Short 100% Human Hair Wig - JULIE 617FD will maintain its natural look, softness, and longevity.

Eligibility for Returns and Exchanges

• Timeframe: You may return or exchange your wig within 7 days of receiving your order.

• Condition: The wig must be unused, unwashed, unaltered, and returned with all original packaging, tags, and accessories intact.

• Hygiene: Due to hygiene reasons, wigs that have been worn, styled, or tampered with in any way cannot be accepted for return or exchange.

Steps for Returning or Exchanging Your Wig

• Contact Us:

  • Reach out to our customer service team at 𝟢𝟫𝟤𝟤 𝟪𝟪𝟥 𝟧𝟦𝟣𝟤 within 7 days of receiving your wig.

  • Provide your order number, a brief explanation of the reason for return or exchange, and any relevant photos if applicable.

• Return Authorization:

  • Once approved, you will receive a Return Authorization Number (RAN) and instructions for shipping the wig back to us.

• Shipping Your Return:

  • Pack the wig in its original packaging and mark the package with your Return Authorization Number.

  • Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method for added security.

Non-Returnable Items

• Wigs that have been worn, damaged, altered, or are not in their original condition.

• Wigs purchased during sales, promotions, or with discounts are final sale and cannot be returned or exchanged.

If you have any questions, feel free to contact us. We’re here to help!