Short 100% Human Hair Wig - Emma 9207-2 Dark Brown

We are committed to ensuring your complete satisfaction with the Short 100% Human Hair Wig - Emma 9207. Please review our return and exchange policy below to guide you through the process should you need to return or exchange your wig.

Eligibility for Returns and Exchanges:

• Returns or exchanges are accepted within 7 days of receiving your order.
• The wig must be in original condition—unused, unwashed, unaltered, and with all original packaging, tags, and accessories intact.
• For hygiene reasons, wigs that have been worn, styled, or tampered with in any way cannot be accepted for return or exchange.

Steps for Returning or Exchanging Your Wig:

• Contact Us:
  Please reach out to our customer service team at 𝟢𝟫𝟤𝟤 𝟪𝟪𝟥 𝟧𝟦𝟣𝟤 within 7 days of receiving your wig to request a return or exchange. Provide your order number, a brief explanation of the reason for return, and any relevant photos, if applicable.

• Return Authorization:
  Once your return or exchange request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to ship the item back to us.

• Shipping Your Return:
  Ship the wig in its original packaging with the Return Authorization Number marked. The customer is responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the product.

Refund Process:

• Once we receive and inspect your returned item, you will be notified of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within 7-10 business days. Please note that original shipping fees are non-refundable.

Non-Returnable Items:

• Items that have been worn, damaged, altered, or not returned in their original condition are not eligible for return or exchange.
• Wigs purchased during sales, promotions, or with discounts are considered final sale and cannot be returned or exchanged.

To ensure the longevity and quality of your Emma 9207 Human Hair Wig, follow these simple care steps:

• Washing:

  • Gently detangle the wig with a wide-tooth comb or fingers before washing.
  • Use a sulfate-free, mild shampoo specifically formulated for human hair wigs.
  • Wash in cool water by gently swirling the wig—avoid rubbing or scrubbing to prevent tangling.
  • Rinse thoroughly to remove all shampoo.

• Conditioning:

  • Apply a lightweight conditioner from mid-length to the ends, avoiding the base or cap to prevent loosening of the wefts.
  • Let the conditioner sit for 2-3 minutes, then rinse with cool water.
  • Pat dry with a soft towel. Do not wring or twist the hair.

• Drying:

  • Air-dry the wig on a wig stand to maintain its shape and prevent stretching the cap.
  • Avoid using heat tools for drying. If needed, use a blow dryer on a low heat setting.

• Styling:

  • Short 100% Human Hair Wig - Emma 9207 is heat-friendly, so feel free to use styling tools such as curling irons, flat irons, or blow dryers.
  • Always use a heat protectant spray before styling to protect the hair from damage.
  • Limit the use of heat to maintain the wig's natural texture and shine.
  • Gently comb or brush the wig using a wide-tooth comb or a wig brush designed for human hair wigs.

• Coloring:

  • Short 100% Human Hair Wig - Emma 9207 is color-treatable. For best results, have it professionally dyed by a specialist to maintain hair quality and avoid damage.

• Storage:

  • Store the wig on a wig stand or mannequin head when not in use to help retain its shape.
  • Keep it in a cool, dry place away from direct sunlight, heat sources, or humidity to prevent damage to the hair.

By following these care instructions, your Short 100% Human Hair Wig - Emma 9207 will stay beautiful, soft, and long-lasting, giving you endless styling opportunities!