Short 100% Human Hair Wig - DEMI-6029

Washing:

• Gently detangle the wig using a wide-tooth comb before washing.
• Submerge the wig in cool water with a small amount of sulfate-free shampoo formulated for human hair wigs.
• Gently lather the hair without scrubbing or twisting. Focus on washing from roots to ends.
• Rinse thoroughly with cool water, ensuring all shampoo is removed.

Conditioning:

• Apply a lightweight, moisturizing conditioner, avoiding the wig cap base to prevent loosening of knots.
• Let the conditioner sit for 3-5 minutes, then rinse thoroughly with cool water.
• Pat dry gently with a towel, avoiding excessive rubbing. Do not wring the wig.

Drying:

• Air dry the wig on a wig stand or mannequin head to preserve its shape. Avoid direct sunlight or high heat.
• Do not use a blow dryer or any direct heat while the wig is wet.

Styling:

• Once dry, the DEMI-6029 wig can be styled using heating tools like flat irons, curling irons, or blow dryers. Always use a heat protectant spray.
• Avoid over-styling with excessive heat to maintain the integrity of the hair.

Storage:

• Store the wig on a wig stand to maintain its shape and prevent tangling.
• Keep the wig in a cool, dry place, away from direct sunlight, to preserve the natural color and texture.

General Care Tips:

• Avoid sleeping in the wig to prevent unnecessary friction and tangling.
• Refrain from exposing the wig to harsh chemicals like chlorine or saltwater.
• For best results, wash and condition the wig every 10-12 wears or whenever it appears dirty or dull.

By following these maintenance guidelines, your DEMI-6029 wig will continue to deliver the sophistication and elegance it was designed for, ensuring you feel confident and stylish at all times.

Eligibility for Returns and Exchanges

• The item must be returned in its original, unused condition with all packaging intact, including tags and protective nets, within 7 days of purchase.
• The wig must not show signs of wear, alteration, or damage, and must remain unwashed and unstyled. For hygiene purposes, wigs that have been worn, used, or tampered with will not be eligible for return or exchange.
• Return and Exchange Process
  • To initiate a return or exchange, please contact our customer service team within 7 days of receiving your product, providing your order number and the reason for the return or exchange.
  • Once your request is approved, we will provide instructions on how to return the item. You will be responsible for the return shipping costs.
• Exchange for a Different Product
  • If you wish to exchange your DEMI-6029 wig for a different style, color, or size, please specify the new item you would like. Exchanges are subject to product availability.
  • If the desired exchange item is of greater value, you will be required to pay the difference before the new product is shipped.
• Inspection and Processing
  • Upon receiving the returned item, we will conduct a thorough inspection to ensure that it meets the return criteria.
  • Once the item is confirmed to be in its original condition, we will process the exchange within 7 business days.
• Non-Returnable Items
  • Custom orders, clearance items, and wigs that have been altered, styled, or tampered with are not eligible for returns or exchanges.

For any further questions or clarifications, please get in touch with our customer support team.