Short 100% Human Hair Wig - CAREY 9138

Washing:

• Before washing, gently detangle the wig using a wide-tooth comb or your fingers to avoid damage.
• Use a sulfate-free, mild shampoo specially formulated for human hair wigs to maintain the wig's quality.
• Fill a basin with cool water and immerse the wig, gently swirling it without rubbing or scrubbing to prevent tangling.
• Rinse thoroughly with cool water to ensure all shampoo is completely removed.

Conditioning:

• Apply a lightweight conditioner, focusing on the mid-lengths to the ends of the hair. Avoid the base or cap to protect the wefts and ensure longevity.
• Let the conditioner sit for 2-3 minutes to deeply nourish the hair strands.
• Rinse with cool water, then gently pat the wig dry with a soft towel. Do not wring or twist the hair to avoid damage.

Drying:

• Place the wig on a wig stand to air-dry naturally, preserving its shape and protecting the cap from stretching.
• Avoid using heat tools for drying. If needed, use a blow dryer on a low heat setting, though air-drying is recommended for optimal results.

By following these steps, you can maintain the quality, softness, and longevity of your CAREY 9138 wig.

• Eligibility for Exchange
  To be eligible for an exchange, the item must be unused, unworn, and in its original condition. All original packaging must be intact, including the wig box, tags, and accessories. Please ensure that the wig has not been styled, cut, or altered in any way.

• Timeframe for Exchange
  Customers may request an exchange within 7 days of receiving their purchase. To initiate an exchange, please contact our customer service team at [Insert Contact Details], providing your order number and reason for the exchange.

• Non-Eligible Items
  Due to the nature of personal care products, wigs that have been worn, styled, or show signs of use will not be eligible for exchange. 

• Exchange Process
  Once your exchange request is approved, you will be responsible for shipping the item back to us. Upon receipt and inspection of the returned wig, we will process your exchange within 3-5 business days. If the replacement item is out of stock, you may choose another product of equal value, or we will issue a store credit.

• Shipping Costs
  Shipping costs for returning the item will be the responsibility of the customer. However, if the exchange is due to a defect or an error on our part, we will cover the return shipping costs.

• Final Approval
  All returns and exchanges are subject to final approval by our quality control team. Any items deemed ineligible for exchange will be returned to the customer.

We aim to provide a seamless and satisfactory exchange experience. Should you have any questions or concerns regarding our policy, please feel free to reach out to us.