Lace Front Milktea Blonde Balayage w/ Black Roots 100% Human Hair Wig GISELE-A03

Ensure your wig stays beautiful and long-lasting with these easy-to-follow care steps:

1. Washing:

• Frequency: Wash your wig after 10-15 wears, or when it appears dull or dirty.
• Preparation: Gently detangle with a wide-tooth comb before washing.
• Washing Process: Use a sulfate-free shampoo designed for human hair wigs. Gently massage the shampoo into the hair, avoiding the lace cap. Rinse thoroughly with lukewarm water.

2. Conditioning:

• Application: Apply a generous amount of sulfate-free conditioner, focusing on the mid-lengths and ends.
• Process: Leave the conditioner on for 3-5 minutes. Rinse thoroughly with cool water to seal the cuticles.
• Deep Conditioning: For extra moisture, use a deep conditioning treatment once a month.

3. Drying:

• Towel Dry: Blot gently with a towel to remove excess water—avoid rubbing or twisting the hair.
• Air Dry: Place the wig on a wig stand to air dry completely. Keep it away from direct sunlight and high heat.
• Blow Dry: If using a blow dryer, set it to low heat and use a diffuser to minimize heat damage.

4. Styling:

• Heat Styling: Style with heating tools up to 200°C. Always apply a heat protectant spray beforehand.
• Natural Styling: After washing, the hair may become naturally wavy or curly—embrace the texture or style it as desired.
• Product Use: Use lightweight, non-greasy styling products to avoid buildup.

5. Color Treatment:

• Professional Coloring: While the wig can be color-treated, we recommend having it done by professionals at trusted salons. Due to prior chemical processing, Lynelle cannot guarantee exact color outcomes.

6. Storage:

• Safe Storage: Store the wig on a wig stand or mannequin head to maintain its shape.
• Protective Cover: Cover the wig with a silk or satin scarf when not in use to prevent dust and tangling.

7. General Care:

• Avoid Friction: Minimize excessive brushing or touching to avoid damage. Be gentle when handling the wig.
• Detangling: Use a wide-tooth comb or wig brush, starting from the ends and working your way up to the roots.

Following these maintenance steps will ensure your Lace Front Wig GISELE-A03 stays in perfect condition and keeps you looking fabulous!

We want to make sure you're satisfied with your purchase, so please read our return and exchange policy carefully before placing your order.

Important Reminder:
Always double-check the color and style of the human hair wig you wish to purchase before adding it to your cart.

7-Day Replacement for Defective or Damaged Wigs:
If you receive a defective or damaged wig, we offer a replacement within 7 days of receiving your item.

Please Note:
Under government regulations, we do not accept returns, exchanges, or refunds due to "Customer Change of Mind."
"Customer Change of Mind" refers to instances where the customer no longer likes the item, its color, or style, despite the product having no defects or issues.

Eligibility for Return/Exchange:

• Unworn and Unaltered Items: The wig must be in its original, unused condition with the lace uncut, and no signs of wear, alterations, or styling.
• Return/Exchange Request: You must submit your request within 7 days of receiving your wig.
• Original Packaging: The wig must be returned in its original packaging, including any accessories, tags, or promotional items.

Non-Eligible Items:

• Wigs that have been worn, cut, dyed, or styled.
• Wigs returned without the original packaging or with missing accessories.
• Custom or special-order items.

Return Process:

• Submit a Request: Contact our customer support team via email or hotline with your order number and the reason for the return or exchange.
• Approval: Once your request is approved, we will provide instructions for returning the wig.
• Shipping: Customers are responsible for return shipping costs unless the wig is defective or incorrect. Please use a trackable shipping method to ensure safe delivery.

Refunds:

• Refunds will be processed within 5-7 business days after receiving and inspecting the returned item.

Exchanges:

• For exchanges due to a different color or style, we will process your exchange once we receive the original wig in its eligible condition. The customer is responsible for any price differences or additional shipping costs.
• Defective or Incorrect Items: If you received a defective or incorrect item, please contact us immediately. We will cover all shipping costs and offer a replacement or refund.

If you have any questions or concerns, feel free to contact our customer support team. We're here to ensure your satisfaction!